Services
Services
System Maintenance and Support
We provide state-of-the-art IT services for local businesses. We can handle your security, networking, and on-site troubleshooting.
- Automated real-time monitoring around the clock
- User-controlled intervals from once a minute to once an hour
- Secure, browser-based control panel with user-controlled configurations
- Detailed monitoring and alert reports
- Diagnostic analysis via email available
- Customized notification escalation
- Server Performance Monitoring: CPU usage, Available disk space, RAM and swap space, Server load
- Checking the status of server services running on remote devices
- Restarting failed service automatically
- Checking status of TCP / IP services by monitoring ports used by critical services or applications
- Oracle
- Microsoft SQL Server
- my SQL
- Any ODBC compatible database
- Anti-Spyware / Antivirus monitor
- Email Security
- Encryption
- Firewall Security
- Internet Monitoring
- Vulnerability Testing
- Web Filtering
- Port Monitoring
- Event log monitoring
Consulting Services
Our team also excels in technology consulting for companies. If you want to know which software is best or which computers to buy, you need to give us a call. We’ll set you up with the absolute best equipment so that your company can run at maximum efficiency.
- Provide Application Support
- Single point-of-contact for resolving technical issues
- Manage User Accounts
- Reset Passwords
- Map Drives
- System Updates
- Software Upgrades
Security Information and Event Management (SIEM)
Our team will provide you with ways to keep your company safe through security information and event management. Not only that, but we can recommend certain software programs to increase your efficiency. If you need network management or cybersecurity services, now you know who to call.
- Securing your data
- Securing your network
- Developing security policies
- Managing offsite users
- Regulatory compliance
- Assessment of current security infrastructure and risk profile
- Design of an operational model for your security needs
- Recommended improvements approved by you before implementation
Network Design and Integration
When it comes to networks, we can do it all. If you don’t have an established network at your company, we’d be happy to install one. We’ll consult with you beforehand to learn what you want out of your network. That way, we can customize it based on your specifications.
- IT Infrastructure Evaluation and Assessment
- Diagnostics
- Network design
- Systems upgrades
- Server management
- Performance analysis
- Desktop engineering
- Systems Migration – locally (LANs) or within a wide area (WANs)
- Network Capacity Enhancement
- Software upgrades
- Replacement of Network Elements
Technology Experience
We have experience with several industry leading technologies including the following